You can register by clicking on the “Log In” link at the top right corner of the homepage, click on Sign Up. Please provide the information in the form that appears. You can review the terms and conditions, and submit the registration information.

You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.

You can pay for your order on hitvam.com using the following modes of payment: Credit, debit cards (VISA / Mastercard / Rupay), Net banking. Paytm, GooglePay, Phone pay, BHIM, UPI ID will be accepted.

There is no VAT. However, GST is included as per Government Regulizations.

Yes it is absolutely safe to use your card on hitvam.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer.

Once you done payment process, we receive the notification and your order will be processed as soon as possible. We try to ship the order on the same day. For delivery time check our shipment policy page. Only within India.

We have a tie-up with a reputed courier company which ensures timely and accurate delivery to our customers.

You can change your delivery address and billing address in checkout page.

Provide pin code in cart page and check shipping charges.

Yes we deliver all over India.

The only way you can check the status of your order is by contacting our customer support team, courier tracking id or email.

At the time of delivery, we advise you to kindly check every item as in the invoice. Please report any missing item that is invoiced. As a benefit to our customers, if you are not available at the time of order delivery or you haven’t checked the list at the time of delivery we provide a window of 6hrs to report missing items. This is applicable only for items that are invoiced.

You can cancel an order before it dispatched. Inform our customer care team as soon as possible.

Check our Policies

Our customer service team is available from Monday to Friday from 10am to 6 pm. They can be reached at +91 712 – 2744039/ 9373116814 or via email at info@nishaherbalonline.com

Please note that our customer service team will never ask you to share information other than your email ID, phone number, and name registered with Dr. Upagade's Herbals. If you get any email, call or message from anyone claiming to be from Hitvam Organic asking for sensitive information such as bank account details, PIN number, card number, etc., please do not share it.

In case you are not satisfied with a product received you can contact our customer support team and we will do the needful. Check Return policy.

Check return and refund policy